"Over the years, I've recommended Counterpoint to everyone I know in the industry. This software is very comprehensive and user friendly. Overall, it’s difficult to articulate everything this system has done for this company!”
-Feed & Pet Supply Store, Santa Clarita, CA
to our Retail newsletter:
COUNTERPOINT MULTI-SITE / HUB OPTION
Keep close tabs on your remote sites.
Multi-site enables a
CounterPoint Hub (the main office) and one or more Remotes
(other stores) to operate independently during the day and
periodically exchange information.
Each site may "subscribe" to a
user-defined set of data (a "work set") so that it receives
just the inventory, store, and customer information that it
Information is exchanged (replicated) through a dial-up,
WAN, or Internet connection. Replication can be scheduled to
take place periodically during the day or as an overnight
Multi-Site operation of multiple stores offers many
operations across multiple sites
Cost-effective exchange of
information across multiple sites
Multi-location data integrity
Data remains synchronized
across multiple sites
The CounterPoint Hub and each remote site operate
independently and periodically exchange (or replicate)
information using PDRE (PeerDirect Replication Engine)
software included with Multi-Site.
The Hub contains a complete
database (all data for all sites). Remotes can also contain
complete databases, or they can contain site-specific work
During a replication session, PDRE gathers all changes made
to a database since the last replication session and
replicates those changes with the other site via TCP/IP.
PDRE automatically initiates contact to ensure that each
site gets all of the data it needs, based on the site's
subscribed work set.
Replication can be scheduled to take place periodically
during the day or as an overnight process. Data is
replicated bi-directionally in a single session.
Log files for each session can be viewed using any text
editor, or you can set up a Windows task to automatically
email logs at a certain time every day to report the status
of the replication.
Managing Multiple Sites
Manage all servers and workstations at each site from a
central location. CounterPoint includes Altiris software
that enables a single computer (the Notification Server) to
control the installation of software updates, database
changes, and file distribution. The Notification Server
"talks to" the other computers in the Multi-Site environment
and automatically keeps them all up-to-date.
Multi-Site uses work sets to
manage the CounterPoint database for each site. Each site
may subscribe to a user-defined set of data so that it
receives just the inventory, store, and customer information
that it wants. Work sets are established for each location
and for each store.
For example, the MAIN location
work set contains just the data that pertains to the MAIN
location (inventory, transaction history, etc.), and the
EAST store work set contains just the data that pertains to
the EAST store (customers, ticket history, etc.).
Work sets offer many benefits, including:
Speed—Replication for each
site is fast. Each site only replicates the data that it
are smaller, thereby increasing CounterPoint's speed and
reducing the server requirements.
LookUps, reports, etc., only display the data relevant to
Security—One site cannot alter
another site's data if they are not subscribed to the same
To further reduce data
transmission and data storage requirements, a site can
subscribe to the master data and not subscribe to the
history data. For example, EAST may wish to see WEST's
inventory, but not see (or update) WEST's inventory history.
Virtually all of the
CounterPoint applications are involved in Multi-Site. When
an item is added at one site, it is automatically added at
all sites. When a customer's address is changed, that change
is reflected at all sites that have that customer on file.
All appropriate database changes are updated throughout