"Over the years, I've recommended Counterpoint to everyone I know in the industry. This software is very comprehensive and user friendly. Overall, it’s difficult to articulate everything this system has done for this company!”
-Feed & Pet Supply Store, Santa Clarita, CA
to our Retail newsletter:
Where were you
when the power went out?
ringing up sales even if your workstation loses its
connection to the CounterPoint server. Also great for
sidewalk sales, portable kiosks, or network outages.
Ticket Entry Option provides lane redundancy and ensures
fault tolerance so that clerks can continue to ring up sales
if the connection to the CounterPoint server is lost.
Ticket Entry is also useful during network outages, sidewalk
sales, scheduled server maintenance, or for any situation in
which the server is unavailable. Offline mode may be used as
the normal mode of operation for remote or
Based on the DataXtend
Replication Engine (DXRE), the Offline Ticket Entry relies
on two-way (i.e., bi-directional) data synchronization to
keep all specified tables in sync. This means that data that
is modified in any database will be replicated to all other
databases in the Offline Ticket Entry environment.
Offline V2 uses the Radiant Synchronization Service (Rad
Sync) to synchronize data between the server and all offline
workstations. Rad Sync relies on the principle of “primary
ownership” to determine how to synchronize each type of
data. In an Offline V2 environment, the server “owns”
configuration and inventory status data, while each offline
In offline mode,
clerks ring up sales in the normal manner, but the tickets
are saved to a local database rather than to the main
CounterPoint server's database. When the server becomes
available again, the workstation database is automatically
synchronized (replicated) with the server, and the offline
tickets become part of the server's database.
CounterPoint is running in offline mode, you can:
CounterPoint functions are not available in offline mode.
- Open and
close cash drawers
sale and return tickets
Authorize credit card (EDC) transactions
and process orders, layaways, quotes, and holds
gift certificates and store credits
- Add new
Ticket Entry includes PDRE (PeerDirect Replication Engine)
software to replicate the local database with the main
CounterPoint server's database.
includes Altiris software that enables a single computer
(the Notification Server) to control the installation of
software updates, database changes, and file distribution
for each offline workstation. The Notification Server "talks
to" the other offline workstations and automatically keeps
them all up-to-date.