"Over the years, I've recommended Counterpoint to everyone I know in the industry. This software is very comprehensive and user friendly. Overall, it’s difficult to articulate everything this system has done for this company!”
-Feed & Pet Supply Store, Santa Clarita, CA
to our Retail newsletter:
and simple" way.
Order processing works for pure retail, as well as for
retail delivery, retail assembly, delivery, retail special
order, retail wholesale, wholesale, and
complete ticket or selected line items can be placed on
order for later delivery. An optional deposit can be
accepted, and an order document can be printed for use as a
customer receipt, packing list, or work order.
Full support is provided for orders, backorders, and special
orders. A direct link to
Purchasing allows you to place vendor orders to meet
customer requirements, including drop-shipments from vendor
Reference information can be entered for each line on an
order to indicate purchase orders placed with vendors, or as
internal control notes for warehousing or manufacturing.
Open orders reports can be organized by order number,
customer, inventory item, ship date, sales rep, or
An order can be retrieved by customer name, order number, or
even the customer's P.O. number. Once an order is retrieved,
you can accept an additional deposit or print a copy. Order
lines can be added, changed, or removed; serial and lot
numbers entered or altered; kit components edited; prices
changed; or the entire order cancelled (with or without a
refund). Orders and backorders can be batch-invoiced or
individually invoiced, or selected line items can be
released. At release time, a copy of the original order can
be retained if the customer wishes to have a standing order.
Backorders can be automatically filled from available
CounterPoint provides the tools necessary to convert Point
of Sale orders into Order Entry orders. Additional wholesale
order processing capabilities are available using the Order
Layaways and related payments due, payments received, taxes
due, and inventory activity can be easily entered, reported
on, and monitored. Reports and inquiries on outstanding
layaways are available by customer name, layaway number, and
inventory item. Layaways can be altered and partially
released. Layaways are complete when full payment is
received and the goods are delivered, or the layaway is
cancelled (with full or partial refund).
Holds and Quotes
ticket can be placed on indefinite hold, then later recalled
for editing and invoicing by document number or customer
name. Customer quotes can be printed and retained
indefinitely, and can be reviewed and edited prior to
finalizing the sale. Old holds and quotes may be purged.
Holds and quotes do not commit inventory.