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COUNTERPOINT
SQL ENTERPRISE


SUCCESS STORY:

"Over the years, I've recommended Counterpoint to everyone I know in the industry. This software is very comprehensive and user friendly. Overall, it’s difficult to articulate everything this system has done for this company!”

-Feed & Pet Supply Store, Santa Clarita, CA


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POINT OF SALE

Point of sale provides fully integrated cash register functions on a computer workstation.

CounterPoint SQL Enterprise give you a full complement of management controls and reports to help you operate your business profitably and securely.

Point of Sale works well in a variety of retail, wholesale, and mail-order environments.

Users can choose from Regular Ticket Entry or Touchscreen Ticket Entry.

Benefits

Point of Sale provides valuable benefits to any business that desires to:

  • Provide clerks with up-to-date inventory and customer information
  • Keep up-to-the-minute inventory quantities
  • Keep track of what is selling and what is not
  • Update customer balances automatically
  • Reduce costly checkout errors and shrinkage
  • Improve audit controls and accounting efficiency
  • Improve timeliness/accuracy of sales analysis reports
  • Electronically authorize credit cards
  • Automatically calculate commissions due
  • Track sales and employee performance by time of day
  • Operate profitably and securely

Register Readings

An instantaneous summary of store-level or register activity is available on the manager's inquiry screen. This inquiry displays the day's sales activity, and shows the exact amounts of cash, checks, and other tender expected to be found in the cash drawer.

User Passwords

Passwords ensure that access to CounterPoint is restricted to the proper users. Through passwords, you may authorize a user for certain menu selections or for specific functions such as price overrides or the ability to void a ticket. You may also restrict a user to a specific store or location.

Grids and Apparel

Full support is provided for soft goods, and one- or two-dimensional color/size (or width/length) grids.

 

Commissions

Sales commissions, if used, are calculated for each item on the sales ticket based on either sale amount or gross profit. Commissions may be tracked by ticket or by line item, and may be split across multiple salespeople on one ticket. Commissions can be paid on sales or on paid invoices only.

Commissions due are reported daily in Point of Sale and historically in the Commissions Due Report in Sales History

Payment Types

Up to 18 payment types can be defined. Each may be individually set to open the cash drawer, allow change to be given, and require validation entries such as a credit card or driver's license number.

Up to three different types of payment can be accepted on a ticket. End-of-day reports provide reconciliation information for each type of payment. Historical data can be retained and reported on for each payment type. You can also print a deposit slip (with as many pay codes as you require on each deposit slip).

More info on Payment Types >> 

 

Multi-Currency

Multi-Currency allows the setup of foreign currencies with associated exchange rates, and the tendering of foreign currencies for Point of Sale and Order Entry transactions. Change may be issued using domestic currency or foreign currency.

Taxes

Taxes are calculated automatically based on the taxable status of the merchandise and the customer. Tax figures are printed on end-of-day reports and can be retained for historical purposes. Tax calculations can be overridden by authorized users on a per-ticket basis, or individual line items can be set to no-tax. An entire ticket can be set to no-tax by entry of a tax registration number. Tax can be a percentage of the sale amount, amount per piece, or a combination. For multi-location systems, an item's tax can be different for each location.

Canadian PST/GST calculation is supported, and eligible items purchased with food stamps are tax-exempt.

Coupons

CounterPoint allows you to define and tender coupons and other discount items.

Coupons can be for a dollar amount (e.g., $5 off), a discount percentage (e.g., 10% off), or a user-specified value. CounterPoint can optionally "validate" your coupons so that they can only be tendered if certain conditions are met (e.g., "buy a tree" or "any purchase over $100"). Coupons can be applied to the same item or to different items (e.g., "$1 off any widget" or "buy a burger, get a free drink"), and you can specify whether coupons can be used more than once or combined with other coupons.

Forms Printing

Up to three printing devices can be defined per register, including a 40-column receipt printer, full-width invoice printer, warehouse picking printer, or check validation printer. Invoices may be printed at time of sale or from historical records.

Forms may be printed at the completion of the sale, or one line at a time while the sale is being recorded. Crossline category totals (e.g., Parts, Labor, etc.) may be printed on tickets, invoices, and other forms.

CounterPoint allows user-defined print formats. A number of receipt layouts, picking tickets, and preprinted invoice forms are defined for Point of Sale. Users may design forms to meet their requirements.  

Optional Peripherals

A Point of Sale cash register is actually a computer workstation: a personal computer or a terminal depending on the system configuration. Each checkout station can support optional peripherals such as:

  • Electronic cash drawers
  • Barcode readers and scanners
  • Invoice printers
  • Receipt printers
  • Combination invoice/receipt printers
  • Customer displays (for change due)
  • Weight scales
  • Programmable keyboards
  • Magnetic stripe readers (for credit cards or ID cards)
  • Check (MICR) readers
  • PIN pads (for debit cards)
  • Handheld data-collection terminals
  • Touchscreen monitors
  • Modems (for credit card and check authorizations)

Peripherals are defined using file maintenance and are not limited to a single manufacturer. CounterPoint gives you the flexibility to connect your hardware to serial or parallel ports.

Ticket Entry

Regular Ticket Entry

The heart of Point of Sale is Ticket Entry. A checkout person only needs to learn one simple screen. Because the screen is designed to look like a sales ticket, training your clerks is quick and easy.

Touchscreen Ticket Entry

In a Windows environment, CounterPoint provides a simplified user interface for Ticket Entry that is based on large buttons and is suitable for touchscreen, mouse, keyboard, and scanner input.

Touchscreen Ticket Entry is user-configurable, so you may control button placement, the number of button rows and columns, the button text, and even the graphic that appears on each button. You can set up one touchscreen layout to be shared by all registers, or create unique layouts for particular registers.

Touchscreen Ticket Entry also allows you to associate image, audio, or video files with each item and/or customer that may be optionally or automatically displayed each time the item is sold or returned or the customer is referenced.

Ticket Numbering

Ticket numbers are normally assigned sequentially by the system. Alternatively, user-assigned ticket numbers may be entered. Each register can have an independent series of ticket numbers, or all registers can issue tickets from a single series of numbers.

Special Functions

In addition to sales, returns, orders, and layaways, Ticket Entry also handles:

  • Pay-ins and pay-outs to/from the register
  • Payments on orders and layaways
  • Payments on customer accounts
  • Quote printing and retention
  • Voiding of tickets
  • Adding and changing customer information
  • Adding new inventory items
  • Locking (and unlocking) of registers
  • Bad check tracking
  • Validated returns from Ticket History
  • Check cashing

Tailoring

Extensive tailoring of the Ticket Entry process is available. The following represents a few of your options:

  • Reason codes for returns and price overrides
  • Fractional quantities (e.g., 1.625 feet)
  • Fractional prices (e.g., $1.375 per LB)
  • Entry of free-form comments
  • Entry of predefined ship-to addresses
  • Entry of purchase order numbers
  • Entry of user-defined miscellaneous charges
  • Changes in the taxable status of an item
  • Display item or entire ticket cost
  • Open cash drawer with a no-sale
  • Line-at-a-time printing of receipts

With the appropriate tailoring, Point of Sale works well for a wide variety of retail operations. Each user is equipped with a system that perfectly fits his or her business requirements.


 

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