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SERVICES


SUCCESS STORY:

"CounterPoint quickly became the backbone of our operation.  CounterPoint is well-suited to our type of application. It yields a high-performing, stable system with the flexibility to meet the requirement of providing a simple user interface for employees and powerful tools for management.”

-Sports Center, Shoreline, WA


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SERVICES OVERVIEW
 
Our support technicians are certified in products we support.

Our support team responds quickly – get the answers and expert support you need. We're available when you need us and offer unparalleled service and support to our clients.

One Step Retail Solutions has been the leading reseller of retail store management systems worldwide and has built one of the industry's most state-of-the-art Technical Support departments to help customers get the most out of their systems.

Our national network of highly trained and certified technicians enables One Step Retail Solutions to work with any company of any size, anywhere.

Retail Pro - Retail Teamwork

Technical Support
One Step Retail Solutions offers several ways to support your system, from our unparalleled Premium Support for the highest levels of service to Plus support for the technology savvy, self-help type of business.
 
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Installation
We provide project management to assist you and your staff with installation, implementation and system use. Custom programming also provided to fit your specific needs; adapted to the way you do business.
 
 
Training
One Step Retail Solutions provides consultants, seminars, training classes with on-site training.
 

Retail Analysis

Could you be using your existing technology more efficiently to increase your bottom line? What changes could you make that would improve inventory control, reduce shrink, and increase profits?

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CP Gateway
CPGateway is a service provided by Radiant that enhances credit card processing for Radiant merchants.

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CP Online
CPOnline works with your CounterPoint system to let you expand your business to the Web with a minimum of effort and expense. We help you set up shop on the Internet without getting tangled up in a web of technical issues.

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